1. Is there support available for students experiencing stress or anxiety as a result of the coronavirus outbreak?
The University continuously seeks to ensure the well-being of all its students. You can schedule remote counseling support services with the University Counseling Center (UCC) by sending an email to ucc@usek.edu.lb

2. What precautions is USEK taking to protect the community against Covid-19?
The University Council and the Crisis Management Committee are meeting regularly to oversee and monitor the situation while closely coordinating with the Ministry of Public Health and following the guidelines set by the Ministry of Education and Higher Education.

i. Access is limited to the main gate.
ii. Sanitizer dispensers have been placed across the campus along with the necessary signage.
iii. Temperature checks, mandatory face masks monitoring, and social distancing measures are in effect across campus.

3. If I am tested positive for Coronavirus, how should I inform the University, and how can I catch up on any missed online sessions?
As stated in the COVID-19 pledge you digitally signed, you are required to fill out the workflow here if you’ve tested positive or have been in contact with someone who is/was positive. You will be able to continue your studies at your own pace, as all lessons and presentations are shared and recorded on Microsoft Teams.

What are the prevention measures for when classes are on-campus?
Classes that require on-campus attendance are scheduled in large classrooms, with 50% capacity. Physical distancing is enforced, and the instructor has the right to ask students to leave if they are not wearing their face masks properly.

5. I have a specific health condition. What kind of support is offered by the university?
USEK is committed to build a diverse and inclusive community. If you are a student/candidate with a disability or health problem, Please contact us at dpstudents@usek.edu.lb and provide us with the necessary details which allow us to offer you the required support services you need.

6. How can I get in touch with my advisor?
You may get in touch with your advisor by:
- Sending them an email;
- Calling them at the office;
- Sending a message over Microsoft Teams;

To find out who your advisor is, please click here. Keep in mind that your advisor is also an instructor who might be delivering a course. Please allow 24 to 48 hours for them to get back to you.

7. How can I request official documents from the Registrar’s Office?
To order any document or administrative request (Change of program, withdraw,etc.), please send an email to registrar@usek.edu.lb mentioning your ID number and the type of request.

8. How can I submit a petition online?
To submit your petition, please click here and follow the instructions.

9. Who can I contact in case I am not sure which office can assist me?
Kindly refer to the newly created Student Support Center (supportcenter@usek.edu.lb) and your request will be processed accordingly.