Matrix Accreditation for the Student Support Services

In 2015, USEK became the first university in Lebanon and the region to gain accreditation for its student support services, which aims to ensure its commitment to offer high quality services to its students for their welfare on campus, and ultimately for supporting them in their learning, career and life goals.

The student support services at USEK have successfully gained the matrix accreditation, confirming that all areas of the services provided by the following offices met the matrix standard, recognizing that the University is committed to provide students with 360-degree services and support:
  • Admissions Office
  • Registrar Office
  • Student Affairs Office
  • Financial Aid Office
  • International Affairs Office (international students’ services)
  • Careers Services Office
  • USEK Counseling Center (UCC)
  • Quality Assurance and Institutional Effectiveness Office

Moreover, USEK offers well-established effective partnerships and networks that support and bring added value to the services offered, empowered by the commitment of the staff who provide an impartial and relevant service to students.

The matrix standard is a unique quality standard established in the UK as a means for organizations to assess and measure their advice and support services, which ultimately sustain individuals in their choice of career, learning, work and life goals.

The accreditation was initially obtained in July 2015 following a 3 day on-site assessment visit undertaken by Assessment Services Ltd, during which the matrix assessor had individual and group meetings with the University administration, directors and staff of the concerned offices, students, and external partners such as schools and employers.

The reaccreditation visit was held in July 2018 for another three years. Annual Continuous Improvement Checks are conducted to confirm that the University is successfully maintaining the Matrix Accreditation.
Université Saint-Esprit de Kaslik
Tel.: (+961) 9 600 000
Fax : (+961) 9 600 100
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